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Total Security Guarantees


LIFETIME WORKMANSHIP GUARANTEE. 

We will provide a written promise that our workmanship is guaranteed for life at absolutely no cost to you! If anything we install is improperly completed to code, inspections or function, we will fix it, for free!

100% MONEY BACK GUARANTEE. 

We agree to accept both personal and company responsibility for your 100% complete satisfaction with the materials and the work provided by us and paid for by you. During the first month, if you are dissatisfied with the performance of the equipment, our service, our people, or for any reason, we will correct the problem to your satisfaction, or we will remove the system that we installed within thirty (30) days of your request and refund the entire contract price.

EXCLUSIVE "NO LEMONS" GUARANTEE. 

We recognize that not every manufactured piece of heating and cooling equipment is 100% perfect, 100% of the time. Since our customers should expect to receive 100% of the heating and cooling value they've invested in, we offer a "No Lemons" guarantee on our "Risk Free" systems. Simply stated, should the compressor in your air conditioner fail during the first five years of ownership, or should the heat exchanger in your furnace crack during the first ten years of ownership, we will remove the "lemon" and install a completely new one. Water heaters will also have a 6 year tank/ parts "no lemons" rule. If you've ever bought a "lemon" before, you'll truly appreciate our commitment to your long term satisfaction.

CODE OF CONDUCT PROMISE. 

Our installation technicians are the best in skill, attitude and workmanship. They'll care for your home and complete the job with speed and precision. They wear floor savers, clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they are polite and courteous. If, when they have finished in your home, they have not performed in accordance with these high standards, we'll refund up to 10% or $500 (whichever is least) of the purchase price.

LOWEST PRICE GUARANTEE. 

Anyone can make something cheaper by cutting corners and pricing it for less. So, it's important to know what is and is not included in any system you choose for your home. Our Price Guarantee is our promise to you that you cannot find a comparable installation for less... or we'll pay you a $50.00 bonus over the difference. All we ask is that the comparison be "apples to apples."

Kimbel Service - Service You Can Trust in Springdale

© 2020 Kimbel Service

Main Office:
9310 E Wagon Wheel Road,
Springdale, AR 72762

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