Water Heater Replacement Springdale

Why is the pipe on the side of my water heater ‘leaking?’ 

Most likely you are referring to the overflow pipe attached to the temperature relief valve on the water heater. This is a safety valve and helps relieve excess temperature and pressure inside the water heater in case of high pressure or an overheated water heater. Occasionally this pipe will “blow off a little steam” and there will be no problem with your water heater, but if it leaks frequently or continuously, there may be a problem. Call and speak with one of our water heater experts and they can help determine if you have a problem. 

What type of water heater do I have? 

I found my model number on the water heater, but I can’t find it on the website, how can I tell what type of water heater I have? Model numbers can change as a result of implementing new technology, updated parts, or any new manufacturer guidelines. If you are having a hard time finding information about your model of water heater, give us a call and one of our experts can probably tell you all about it. 

How long does a water heater take to fully heat up? 

Generally, hot water heaters take about 45 minutes to be fully hot. If your water heater has been turned off or if you have just had a new unit installed it will take approximately 45 minutes to heat the water up. Each water heater varies in recovery depending on the gallon capacity and BTU input, but if after about 1 hour there is still no hot water then the unit is not working properly. Gas water heaters recover quicker than electric water heaters, but either way you should not have to wait more than about 1 hour for a water heater to fully heat and produce hot water. 

Are drain pans under a water heater recommended? 

In some locations sheet metal pans are required and in other situations they are highly recommended. You can guess the situations where water leakage could do the most damage. Water heaters located in interior closets or attics can become a nightmare. Too often we hear of a slow leak from either a pressure and temperature relief valve “popping off” or a tank failure going completely undetected until the day when someone notices hardwood flooring starting to buckle in the dining or bedroom adjacent to the small closet with the water heater. We suggest thinking twice before going without a pan drained to a safe place outside the home.  

How soon can you get to our home/business? 

Most often, we are at the job site within a few hours of your initial phone call for service. Of course, we can also schedule to be there at just about any time that works for you. Our technicians leave our warehouses fully loaded with the most common sizes of water heaters and most every conceivable part necessary, as they travel from job to job, ensuring we can get your hot water heater operating again as quickly as possible. Call us 24/7/365 for service.

What are ways to conserve on hot water heating? 

There is a valve that releases, drips or ‘spits’ water on occasion, is that normal? 

Yes, but…. 

This is your pressure and temperature relief valve (PRV). It is typically set at 150lbs pressure or 210-degree Fahrenheit. The valve is working normally if puts out a little water when the temperature is too high, in order to release pressure, creating a safer situation. This is a safety feature required on all tank water heaters and all of them do this on occasion. 

If there is constant dripping, flooding or a ‘whistling noise’, you will need to have a professional check your relief valve for failure. It can be dangerous to have the pressure build up, and it should be checked right away. A water heater that continues to overheat is also at serious risk of failure. Call us right away if your think there is too much pressure, or your hot water heater is overheating, and we will help you with your concerns.