Water Heater Replacement Springdale

Why is the pipe on the side of my water heater ‘leaking?’ 

Most likely you are referring to the overflow pipe attached to the temperature relief valve on the water heater. This is a safety valve and helps relieve excess temperature and pressure inside the water heater in case of high pressure or an overheated water heater. Occasionally this pipe will “blow off a little steam” and there will be no problem with your water heater, but if it leaks frequently or continuously, there may be a problem. Call and speak with one of our water heater experts and they can help determine if you have a problem. 

What type of water heater do I have? 

I found my model number on the water heater, but I can’t find it on the website, how can I tell what type of water heater I have? Model numbers can change as a result of implementing new technology, updated parts, or any new manufacturer guidelines. If you are having a hard time finding information about your model of water heater, give us a call and one of our experts can probably tell you all about it. 

Why does it take so long to get hot water at my tap or shower? How can I get it faster at my kitchen or bathroom? 

Waiting a long time at the faucet for hot water to arrive is usually due to the plumbing in the home. When the hot water leaves the tank of the water heater it must travel through the piping to reach the faucet. If you have a ranch style home or a large home sometimes these “plumbing runs” can be long, and it takes a while for the hot water to arrive. Re-circulation pump systems are a good solution to this problem.  

Another good option can be a tankless water heater, installed at the point-of-use, such as under a bathroom cabinet at the far end of your home. Hot water is nearly immediate with a tankless water heater. Although they cost more up front than traditional tank water heaters, the energy efficiency and water savings can be substantial over time. 

Call and speak with one of us water heater experts to get more information on a re-circulation system or tankless water heater that would work for your home.

How long does a water heater take to fully heat up? 

Generally, hot water heaters take about 45 minutes to be fully hot. If your water heater has been turned off or if you have just had a new unit installed it will take approximately 45 minutes to heat the water up. Each water heater varies in recovery depending on the gallon capacity and BTU input, but if after about 1 hour there is still no hot water then the unit is not working properly. Gas water heaters recover quicker than electric water heaters, but either way you should not have to wait more than about 1 hour for a water heater to fully heat and produce hot water. 

At times I hear noises like ‘water dripping into a hot skillet’ coming from my water heater; do I have a problem? 

A gas water heater uses approximately 10 parts of air for every part of gas to create complete combustion and with that air comes moisture. That moisture can be put into droplets as it condensates going up a cold “chimney”. In short, that sizzling noise is normal at those times when you put high demand on your water heater and particularly when the heater is in a cold environment or on a brand-new heater just fired up with a full tank of cold water. If you hear dripping constantly or see a puddle under the water heater, that could be the sign of a problem, give us a call and we can try to help determine that with you.  

Are drain pans under a water heater recommended? 

In some locations sheet metal pans are required and in other situations they are highly recommended. You can guess the situations where water leakage could do the most damage. Water heaters located in interior closets or attics can become a nightmare. Too often we hear of a slow leak from either a pressure and temperature relief valve “popping off” or a tank failure going completely undetected until the day when someone notices hardwood flooring starting to buckle in the dining or bedroom adjacent to the small closet with the water heater. We suggest thinking twice before going without a pan drained to a safe place outside the home.  

How soon can you get to our home/business? 

Most often, we are at the job site within a few hours of your initial phone call for service. Of course, we can also schedule to be there at just about any time that works for you. Our technicians leave our warehouses fully loaded with the most common sizes of water heaters and most every conceivable part necessary, as they travel from job to job, ensuring we can get your hot water heater operating again as quickly as possible. Call us 24/7/365 for service.

What are ways to conserve on hot water heating? 

There is a valve that releases, drips or ‘spits’ water on occasion, is that normal? 

Yes, but…. 

This is your pressure and temperature relief valve (PRV). It is typically set at 150lbs pressure or 210-degree Fahrenheit. The valve is working normally if puts out a little water when the temperature is too high, in order to release pressure, creating a safer situation. This is a safety feature required on all tank water heaters and all of them do this on occasion. 

If there is constant dripping, flooding or a ‘whistling noise’, you will need to have a professional check your relief valve for failure. It can be dangerous to have the pressure build up, and it should be checked right away. A water heater that continues to overheat is also at serious risk of failure. Call us right away if your think there is too much pressure, or your hot water heater is overheating, and we will help you with your concerns.